FAQ

What is included in the price?
You can get all the gear and provisioning you need and basic insurance. We want you to be able to Arrive&Drive™ to explore all the region has to offer!

What gear comes with the vans?
Vans can come with a refrigerator or cooler, two-burner Coleman stove with propane to get you started, silverware, pots/pans, plates/mugs/glasses, towels, linens or sleeping bags & pillows for 2, kitchen towels, dish soap, folding table, containers/storage, first aid kit, matches/starter, and camp chairs.

What is in season
In Season – May through October are the best months to travel in Maine, NH, and the Northeast. There will be some discounts for May and June, just ask!

What if the van breaks down on my trip – road assistance?
We will either refund the remaining day’s rental or provide a substitute replacement van. We encourage you to get or have AAA Plus Road Assistance.

We will fix it if possible — we will make arrangements to fix things via phone and/or tow it to the nearest garage for us to walk them through any diagnostics and fixes. We typically would have another option to bring out to meet you with.

Why do I need insurance?
We offer insurance through our rental platforms.

What cleaning do I need to do upon return?
Basic dusting, floor, kitchen, upholstery, and all kitchenware and dishes, etc. You’re going to be on the road, so things will get dirty but we ask that the vans are also treated with respect on their journies. 

Why 60-90 minutes to check-in?
It is complicated. This is a hotel and vintage van and a kitchen. We inventory all gear with you and walk you through how to use all the items. You set up the popup, swing tables, portable tables, and a couple of other camping gear items (stove and grill).

In addition, we walk you through all the van/automobile basics including shift pattern, emergency brake location, jack, special placement to jack, spare tire mechanics, oil stick, coolant location, and a host of other vehicle-related items.

Old Joe is a standard, so we expect to take a 5-minute drive with the dedicated drivers to ensure they indeed can successfully drive a van.

Does the rental price include roof racks accessories for a canoe or kayak?
No, with additional arrangements and added fees made for the racks, kayaking, and bike outfitting.

Are dogs allowed?
No, sorry, we love our furry friends, however.

How many people can the van accommodate?
Our policy and insurance have a max of 4. But, with prior notice, we can possibly allow an additional child.

Where do I pick up and drop off the vans?
Pick up and drop off is in Yarmouth, Maine. Let us know when your plane arrives and we will pick you up, if you opt for Arrive&Drive™!